iPowerWeb Customer Support Services

1. Email and toll free phone Support - iPowerWeb has a very good and responsive email support system. Every email sent out will receive a reply. Call 888-511-HOST (4678) for free customer support. We have two web sites hosted by iPowerweb, we are very satisfied with their services.

2. Knowledge Base - iPowerweb have compiled a large searchable database for answers to many commonly asked questions and solutions to problems. Unlike a normal FAQ style help center, you will not need to find the questions and answers by scrolling the screen. You just need to type some simple keywords and the search will return the relevant questions and answers! We have used it to find information on marketing and search engine submission.

3. Flash Tutorials - They provide 49 interactive flash tutorials. You learn by watching a movie showing you 'how to do it', instead of reading boring text files. They have many tutorials such as how to use your FTP software to upload your web site, working with FrontPage, website control panel, MySQL database, etc..
This plan is suitable for business hosting.iPowerWeb supplies each customer with secure SSL server and Agora shopping cart. If you want to have online credit card processing you need a merchant account and gateway services. You will have to obtain it through a third party.

iPower web provides iPage Web Builder, You can use iPage Web Builder to build you entire web site for free, or use some of the templates for your use.  In the Marketing Center, an area where you can login and use a lot of free services, You can use the link submitter to submit your site to all major search engines. You can also use link checker to check link popularity. You can setup a newsletter, create upcoming event alert, manage banners, etc. They also have Anonymous FTP feature.

iPowerWeb Servers and Performance

In comparison to the rest of the web hosting companies, iPowerweb’s server performance is sure above average. We had a few hosting accounts with Ipowerweb, and generally their server would always remain up and fast to load. They use Dell™ PowerEdge and HP ProLiant™ Servers, Cisco™ Firewalls and Routers and premium bandwidth through partnership with AT&T and Cable & Wireless. They have two world-class quality Tier 1 Internet Data Centers are optimized to provide an industry-leading web, data, and applications hosting environment. These centers are designed to stay up and running, protected from power failure, physical intrusion and network outages by extensive back-up power and cooling systems, multi-layered security, and network redundancy and diversity. The Data Centers are connected to the Internet using the highest performing OC48/OC192 IP backbone available.

Main Features:

FEATURES INCLUDED IN ALL PACKAGES DETAILS   MB Storage 800 MB   Your-Name.com   International Domain Names   Transfer 40 GB       Email Features DETAILS   POP3 Email Accounts / Web Based 400   Forwarding Accounts Unlimited   Autoresponder Unlimited   Email Filtering   Browser Based Email       Software and Scripts Availability   CGI-BIN   Perl Support   MySQL   PHP Support   Server Sides Includes   Frontpage 2000/2002 Extension   Web Site Statistics   Web Site Backup Software   Web Hosting Control Panel       Commerce Releated Features Availability   OS Commerce Shopping Cart   Agora Shopping Cart   Pay Pal Shopping Cart       Hosting Utilities Availability   File Manager   FTP Manager   Anonymous FTP Support       Power Plugins Availability   Formail Script     Guestboook   Bulletin Board     PHP Nuke     Chat   Blogger        Java Plug-Ins Availability   Java Clock     Java Date   Java Counter   Java Countdown        Content Plug-Ins Availability   Multiple Categories of Daily News Content   Financial, Business and World News   Web Directory   Software Content   Comics, Jokes and PC Enhancements        Marketing and Promotion Availability   Search Engine Submitter   Search Engines Position Report   Gif Optimizer and Banner Creator   Keyword and Meta Tag Generator   Website Link Checker   $50 Advertising Credit at Overture        Web Statistics Availability   Graphical Web Statistic Program   Access Logs   Error Logs   Bandwidth Usage        Advance Setting Availability   FrontPage Extensions   Error Pages   URL Redirect Service   GnuPG   Mime Types   Handlers       World Class Technology Availability   High Performance HP Servers   Dual OC-48 Connections on Diverse Backbones   3 Data Center Locations   Cisco Routers Using BGP4 Protocol   Daily Tape Back-ups   UPS Power Back-up, Diesel Back-up Generator   24/7 Network Monitoring          Additional Services Availability